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Frequently Asked Questions

General Information

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Sod Information

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Sod Replacement Process

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Pricing

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Delivery

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Estimating

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Scheduling

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Payment

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Aftercare

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General Information

Sod pallet

How many square feet does a pallet cover?

Sod pallets cover 400 square feet (20'x20' area). There are 150 pieces on each pallet.

What are the dimensions of a sod pallet? A piece?

A pallet is 4 ft. x 4 ft. A Square is 16 in. x 24 in. and a total of 2.67 sq. ft.

How much does a pallet of sod weigh?

Depending on the type, around 2800-3000 pounds. The wetter it is, the heavier it will be.

Do you guarantee the sod?

We do guarantee the sod will arrive fresh cut from the farm. There is no guarantee or warranty expressed or implied for ongoing survival of sod for conditions beyond our control.

How many pallets fit on a truck?

Our trucks haul up to 20 pallets per truck, however, when the ground is saturated after rain, we can sometimes only haul 15-18.

Can I pick up my sod at your location?

We currently do not have pick-up available at our Wimauma sod yard, however occasionally we do have small quantities of left over sod for sale and pickup. Please call or text our office directly to check on this at (941) 531-2168.

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What services do you provide?

Our current services include: turf removal  and dumping, top soil delivery and spreading, sod delivery, sod installation, rolling, pegging/sod stapling, free estimates and consultations. 

Can I get a soil analysis?

Yes, a soil analysis can be used to identify and treat soil problems before installing a new lawn. Results can take up to 2-3 weeks.

Do I need to kill or "Round Up" my lawn before it is replaced?

If your lawn has a Bermuda, Torpedo, or carpet grass, yes. Using a herbicide to kill your lawn will greatly increase the likelihood that those same weeds will not return. However, there is no way to guarantee that the weeds will not return (wind blowing seeds, sprigs, etc).

Do you sell plugs?

At this time we do not sell plugs. 

Do you install sod rolls?

We do not install sod rolls. Only pallets.

Do you grow your own sod?

There was a time when Sosa Sod grew and harvested our own sod, but we soon realized that it is more beneficial to build relationships with local sod farms and choose the best sod available. 


This is how we're able to offer the highest quality sod on the market. The  Sosas  regularly visit sod farms and evaluate the quality of sod to ensure we are choosing the best for our customers. By leaving the burden of farming to the farmers, we had the opportunity to fine tune our systems and practices as installers. There are sod farms that offer installation services--they are limited to using their own sod supply...and their expertise is not installation. The best sod with expert workmanship is our goal. Every business decision is based on that goal. 

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Sod Information

Which grass is best for shade?

While  all grasses (and all plants) require sun to survive,  there  are  some  cultivars  of  sod  that  perform  well  in  shady  areas.  The  University  of  Florida  provides helpful information  here:

https://edis.ifas.ufl.edu/ep072

Which grass is best for sun?

All turf grasses are grown on full-sun farms. All grass types will perform well in full sun if adequately irrigated, treated,  and  maintained  well.

Can sod be installed when dormant?

Yes, dormant grass can be installled. The establishment period is longer since the grass isn’t actively growing, but once the weather warms up, and with proper irrigation, treatment, and maintenance, the sod will thrive.

What is the difference between sand and muck sod?

Sand grown sod is grown on sandy soil, and muck sod is grown on organic soil near Lake Okeechobee and the Everglades and isn’t suited to our soil type. Plants thrive when they are planted in the same soil type they were grown in. Sand based sod is the best option for Florida’s sandy soil  as  the  sod  grows  a  deeper,  more  mature  root  system  and  requires  less  watering.

Which grass is the lowest maintenance?

Bahia grass is a low-maintenance grass that grows well with very little water and fertilizer. Bahia is the only option for sites that do not have an irrigation system. its also ideal for large lots, acreage, and erosion control. For more information on the advantages and disadvantages of Bahia grass click here: http://edis.ifas.ufl.edu/pdffiles/LH/LH00600.pdf

Which grass is best for my yard?

If you do not have an irrigation system, then Bahia grass is the only sod type that will survive after sod installation. Improved turfgrasses, which are St. Augustine, Zoysia, and Bermuda grasses, require a sprinkler system. Sosa Sod will only install improved grasses if there is a properly working irrigation system. This policy is in place to protect customers from wasting money, as well as to give the grass the greatest likelihood of survival. 


Besides not needing an irrigation system, Bahia grass needs very little fertilization or pest control. It is field grass and needs to be  mowed about every 7-10 days at 3"-4" mowing height.


The most common turf in Florida is Floratam St. Augustine. It is well-adapted to Florida climate and soil type, however, it is considered moderately high maintenance since it needs regular treatment for disease and pests. We strongly encourage hiring a highly qualified lawn treatment company to fertilize and treat for pests and diseases. Mow at a height of 3"-4" inches for Floratam, Bitterblue, and ProVista. 3" for Palmetto, which is a semi-dwarf St. Augustine turf. And 2.5" for Seville St. Augustine.


Bermuda grasses are popular for sports arenas and golf courses. It is considered a high maintenance grass and needs regular treatment to prevent pests and diseases. Bermuda grasses are great for high traffic areas and needs full sun. Mowing height is 1/2 to 2 inches.


Zoysia is a medium-blade turf that can handle moderate shade and high traffic. Its roots grow about six inches straight down making it drought tolerant. Zoysia goes dormant to protect itself. Zoysia turf is said to need less pest and disease treatment. Mowing height of 1-2 inches.

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Sod Replacement process

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What should I do to prep the ground before laying sod?

Before digging, be sure to submit a request to 811 and the necessary utility companies to have gas, electric, water, and cable lines marked. Call at least two full business days before any planned digging. Flag  sprinklers  and  inspect  your  irrigation  system.


The area should be properly prepared before the sod is delivered. All existing turf needs to be removed using a shovel, rototiller, or sod cutter. If you choose to use herbicide, be sure to follow the labels on the product. Rake the soil smooth, taking care to fill in any low areas and lower any high spots—this  will  prevent  drainage  issues  down  the  road.  Use a rake to pull the soil back or a flat, square shovel to lower the soil to about one to two inches below hard surfaces like sidewalks and driveways. If this step is skipped, the sod will sit too high and create drainage issues as well as a tripping hazard. Use  the  same  technique  to  lower  your  soil  1/2  to  1  inch  from  your  neighbors’  lawn  to  blend  the  new  sod  with  your  neighbor.

How soon must I lay the sod after it arrives?

If you are DIYing your sod please have the area prepared and ready for sod installation before  it is delivered. For optimal results, we strongly recommend installing the sod within 24 hours of delivery. In the hot, summer months, leave the sod on the pallets no longer than 48 hours. It will begin to compost under the extreme weight and heat. 

Do you offer installation?

Yes! That’s our specialty. If you’re unsure about doing sod replacement yourself or having a professionall installation, meet with one of our estimators to talk about different options.

Can I just purchase the sod without installation?

Yes, of course! We regularly deliver sod to homeowners and landscapers that install on their own.

When is the best time to install sod?

Sod can be installed year-round 

How long does it take to install sod?

The average homeowner can lay one 400 sq ft pallet of sod in 45-90 minutes. It will take longer if the area is difficult to access and or needs a lot of cuttings (i.e.curving around landscape beds, tree circles, etc.).

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How long are the seams noticeable after installation?

The most important step you can take to eliminate the seams in your newly sodded yard is to adequately water. If new sod does not get enough water, the sod pieces shrink and create gaps. In the summer month, the seams should be blended together within 6 weeks. It will take longer in the winter months since the sod is not actively growing.

Will you call 811?

Sosa Sod will have 811 mark utilities if we are digging or using machinery to remove turf. Be aware that not all cable providers report to 811. Please check with your cable provider to check if they report to 811. If not, please contact your cable provider directly to have your cable line marked. 

How long does the sod replacement process take?

Each job is different, but a typical sod replacement takes between 3 to 6 working hours. Accessibility, thickness of the existing turf being removed, the amount of cuttings required, and weather are the biggest determining factors.

Do I need to be home when you're replacing my lawn?

No, you do not need to be home when we are replacing your lawn as long as we have authorization to perform work on your property as described in the accepted quote. 

Do you roll the sod after it is installed?

A machine roller is used on Bahia, Zoysia, and Bermuda grasses as long as the area is flat and the soil is firm. St. Augustine sod is not rolled. It is not wear tolerant and machine rolling will cause unnecessary stress and yellowing.

Can I make changes to the job on the day of installation?

Once the job is accepted, a change order is required to make any changes at least 48 hours before the scheduled sod replacement. This policy is in place to ensure we have the proper tools and materials. Sosa Sod will carry out and complete the work as described in the accepted quote and has no obligation to carry out any further work. Only the materials and service in the estimate are included. All other requested works are excluded and are additional cost.

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PRicing

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Are your prices negotiable?

No. We do not negotiate our prices for our sod or services, but we are happy to discuss money-saving alternatives. We are here to help you figure out a solution on your budget.

Are your prices online?

Yes, available sod types can be purchased online. Prices are subject to change without notice, but we will contact you before fulfilling your order if there is a price difference. 

I know a guy that can do it cheaper; can you match his price?

No. 

It’s still a good idea to get a few estimates to confirm measurements. Be sure that guy has insurance, is licensed, and is a registered entity.


Hiring an uninsured contractor puts you at risk of being responsible for any damages or injuries, including medical bills and lost wages, while on your property.

Do you charge sales tax?

Transactions like sod installation, where the material is installed, it is considered real property and is not subject to sales tax.


Sod that is purchased online and delivered without installation is subject to sales tax.

When can I get a price break?

We can work on pricing if the job or delivery is more than 20+ pallets. Please call the office to discuss.

What are your prices based on?

Our prices are based on site accessibility, location, sod type, services requested, and estimated time required.

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Delivery

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How far in advance do I need to call for a delivery?

Friday is the delivery day for homeowners and unestablished contractors. Orders need to be placed online by 4:00 PM the Thursday before the Friday of delivery. 

If I order online, when will my sod be delivered?

Currently, Friday is the delivery day for online orders. We are committed to delivering sod fresh cut from the farm. We are unable to provide a delivery time, but we can give a window of time that the sod will be delivered. Please clearly mark where you'd like the sod pallets to be placed using marking paint or flags if you're unable to be on site. 

When should I order my sod if I'm DIYing?

Do not order your sod until the area is completely clear of debris and prepared for sod installation. The sod needs to be installed immediately after delivery.

Where do you deliver?

Manatee, Sarasota, and South Hillsborough Counties (South of Gibsonton Drive).

Can you give a delivery time?

Unfortunately, we are not able to predict delays in the sod field, so we cannot give a delivery time. We will provide a window of time to expect your sod delivery.

Does someone need to be home during delivery?

No, the sod can be delivered even if no one is home. Please call the office with specific delivery and offloading instructions for the driver. The forklift is 9 feet wide and may not be able to drop off pallets in fenced areas and back yards. 

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Can the delivery driver place the pallets of sod where I need them?

Yes, as long as the 9 foot wide forklift can access the areas, the delivery driver can place the pallets where you need them. Please use marking paint or irrigation flags to mark where you'd like pallets placed.

Is there a minimum order amount for delivery?

There is a one-time delivery fee of $40 if an order is placed online. The delivery fee covers the entire order whether it's one pallet or 100 pallets. The minimum order is one pallet.

How does the actual delivery process work?

Once the order is placed online, our staff coordinates trucking and orders the sod to be cut from the field. On delivery day, the driver loads up the sod pallets onto the truck, covers them with tarp, straps them down, and then delivers to customers.

When do I pay for my delivery?

All orders must be placed online before 4:00 PM on the Thursday before Friday delivery. Payment is required at the time of ordering. We accept all major credit cards and PayPal.

How do I know how many pallets I need to order?

You can calculate the square footage of the area by multiplying length times width. But we find it's easier to schedule a free estimate so we can measure for you. Even if we do not provide installation services, we will be happy to help you determine how much sod you need to get your DIY job done. No pressure, no hassle.

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estimating

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How long are estimates valid?

Estimates are valid for 90 days. Grass regrows and sod prices change, so after 90 days, you would need to schedule another free estimate so we can reevaluate any changes to the site and provide another estimate.

How soon can I get an estimate?

You can get an estimate as soon as the same day! Our knowledgeable, full-time estimators are available 7 days a week. Simply schedule a free estimate online by clicking here: 

https://book.servicem8.com/request_service_online_booking?strVendorUUID=35e763da-4d84-47d9-98ee-6c5f1dd968db#041b8a24-32db-4e09-8292-0380251bc3bb


You can also call the office at (941) 531-2168 to check if the estimator is available to meet with you sooner than the times available online.

Are estimates free?

Yes. Estimates are completely free. We are not high-pressure salesman. We view each estimate as an opportunity to help our customers solve a problem. Most of the time, we are able to solve their problem with our sod replacement services, and other times we refer them to a lawn treatment company like http://rcmlando.com to correct a soil, pest, or disease problem. We may also refer a landscaper or land grading service. If our services are out of budget, we happily offer alternatives that can help get the project done under a budget, without compromising the quality of work. 

What if I don't agree with the amount on the quote?

We understand that Sosa Sod will not be a match for every customer, therefore, we welcome any questions and discussions that may help you make a decision. We encourage everyone to get multiple estimates. Only you can determine if a sod company will provide the value and service you need to complete your project. We refuse to compromise quality in order to lower our prices. 

I know the square footage. Why does an estimator still need to come see my yard?

Knowing the square footage needed is a great first step! However, there are several factors that determine the materials, tools, and time needed for a sod replacement project. Our estimators look for accessibility for our sod delivery truck, dump truck, and tractors, including, but not limited to:

• obstructions

• sandy/saturated soil

• septics tanks

• drain fields

• fences and narrow gates

• high traffic roads

• narrow roads

• limited staging area

• clearance 9 feet wide and high

• Interference from other contractors


By evaluating the site, we are able to provide a more accurate estimate so there aren't any surprise costs down the road.


Does someone need to be home when the estimator comes to evaluate the site?

No, as long as we have permission to take measurements on the property, we are able to conduct a site evaluation even if no one is home. Use marking paint to identify the areas needing sod replacement.

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How do I get an estimate?

Scheduling an estimate is really quick! You can schedule a date and time to meet with an estimator at your location by clicking here: 


https://book.servicem8.com/request_service_online_booking?strVendorUUID=35e763da-4d84-47d9-98ee-6c5f1dd968db#041b8a24-32db-4e09-8292-0380251bc3bb


Or send photos to our estimator's phone line (941) 933-0001 along with your name, address, email address, and a brief description of what you'd like to be done.


Or call the office at (941) 531-2168 to speak with Juanita. 

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Scheduling

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How soon can I get my job scheduled?

Typically we are booked out 3-4 weeks, but constructions delays are common and jobs may be rescheduled sooner. Call the office for urgent scheduling. Scheduling is greatly affected by weather and we will keep customers updated.

What happens after I accept the quote?

Once the quote is accepted, a 20% non-refundable deposit is required to secure a spot on our schedule. The materials are ordered, trucking is secured, tools and equipment are prepared, 811 is called three full business days before the scheduled sod replacement. If an irrigation inspection is included in the estimate, our irrigation technician will come out the day before to flag and correct any issues with the sprinkler system.

Is there a deposit required?

Once the quote is accepted, a 20% non-refundable deposit is required to secure a spot on our schedule. The deposit is a good faith gesture--we have set aside a crew, dedicated trucking, allocated our time, and placed an order for materials especially for your project. 

What if I need to reschedule?

We understand unavoidable changes and delay happen in life and we are flexible. Please notify the office by calling (941) 531-2168 or emailing martha@sosasod.com at least 48 hours before your scheduled sod replacement. There is no guarantee that we'll be able to reschedule your job immediately after, but we will do our best to work it in the schedule.

What if it is raining on my scheduled installation day?

If the rain chances are above 70% or if the sod fields are saturated from prior rain, sod installations are pushed back. All jobs are pushed back and will be completed in the order in which they are scheduled. This is more common during the summer months. We will stay in contact and will inform our customers of any changes or possible delays.

What should I do to prepare for installation?

If you're going to replace your entire lawn, turn off irrigation. Make sure irrigation is flagged. Contact your cable provider and ask if they report to 811. If not, ask them to come mark the cable lines. 

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Payment

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When and how do I pay my invoice?

Once the quote is accepted, 20% non-refundable deposit is required to secure a spot on our schedule. The remaining balance is due upon completion.

What forms of payment do you accept?

We take cash, personal and business checks, Visa, Mastercard, Discover, and American Express.

What if I don't have a credit card?

We also accept PayPal, cash, and checks.

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Aftercare

How often should I water my new sod? For how long?

Water your new sod immediately after installation. Follow this link for a great article from the University of Florida that explains how to properly water to establish a new lawn:

http://blogs.ifas.ufl.edu/okaloosaco/2016/04/07/properly-water-to-establish-a-lawn/

When is the best time of day to water?

Early morning is the best time to water your sod. Later in the day will have unnecessary evaporation and late in the evening will increase the likelihood of disease from sitting water.

How long should I wait to mow my lawn after installation?

It's best to wait 14-21 days until the sod is fulling established and the sod roots have the pieces pegged down. It may take longer for the roots to establish during the cooler months.

Should I fertilize my newly installed sod?

During the first month of treatment, please do not fertilize or treat your sod unless there is a pest (grubs or webworm) or a disease (usually fungus) apparent during the establishment period. 

How long is the establishment period?

After about two weeks the sod will have a shallow roots which will allow for mowing and less watering. It takes about six weeks for a deep, mature root system.

Some of the sod is not doing well/turning brown. What should I do?

Sod installations greater than two pallets (800 sq ft) have their first month treatment included in the service. We searched far and wide for the most experienced and knowledgeable treatment company, and have found a gem: RCM Lawn & Ornamental. This small, family-owned business is operated by a third generation technician. There is no pressure or requirement to sign a contract with RCM after your initial treatment, but we firmly believe--you'll thank yourself later if you do! If you notice sod is not performing well within the first few weeks, do not just sit and wait. It will not correct itself. We recommend reaching out to RCM or your highly qualified lawn treatment company for diagnosis and treatment. Sosa Sod is not responsible for deterioration after installation.

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